
C4Oc
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I don't know when this happened, but the game now has intrusive ads on death, even fullscreen ones, whether you wish to respawn or not. If the corporate slopification wasn't underway before, it definitely is now, with its ever-expanding monetisation. Edit (RE): Yes, the game is free, but it has been for 14 years. There is extensive monetisation already. The game cannot be so unprofitable as to warrant such extreme measures, squeezing players for every last cent. It has 1 billion downloads.
5 people found this review helpful
SYBO Games
September 13, 2026
Thank you for your feedback on the ads after death in the game. We know they can be annoying, but they help keep Subway Surfers free. Our team is working to improve this balance. We hope you’ll consider updating your rating as we enhance your experience!

Falk Brand
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Just wanted to revisit the game after not having played it in a good while. Seems that everything I had unlocked has been deleted. All progress gone. And aside from minimal amounts of purchases, namely the double coins to get Boombot and his Hoverboard, that all just feels like a massive waste of time, now that I have to start from zero again. Not worth investing any more time into it ever again.
992 people found this review helpful
Losing your progress is tough, especially after investing time. Thanks for sharing your experience. To protect your progress, consider using an online save option like Facebook or Google Play Games. For assistance, reach out to our support team via the in-game Help section. We hope you give the game another chance!

Shalom Chihana
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I enjoyed this game and I had so much progress. something happened after this update and now all my progress has disappeared. I tried deleting and reinstalling it and nothing still. it's well and able connecting to my okay games account but the progress isn't loading and their is no way I'm starting all over again. If it doesn't get solved this will be where I part with Subway surfers.
60 people found this review helpful
We’re sorry to hear about your lost progress after the update. Please contact our support team via the in-game Help section (Settings → Support) with details. Your feedback is important, and we hope you can continue enjoying the game without starting over. Thank you for being part of our community!