Bonjour RATP

155K reviews
Content rating
USK: All ages
10M+
Downloads
Content rating
USK: All ages
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About this app

Bonjour RATP is the essential app for all your journeys in Île-de-France.



Plan your trips, check real-time traffic, purchase your tickets, and discover all mobility alternatives around you — metro, RER, bus, tram, Transilien, and bike-sharing.

►Your routes across all networks.

Metro, RER, bus, tramway, Transilien SNCF trains, Optile… Wherever you are, Bonjour RATP finds the best route to get you around the entire region.

►Trips tailored to you.


Customize your search according to your preferences:
• Avoid certain lines or stations
• Prioritize your preferred modes (metro, RER, Transilien, bus…)
• Minimize transfers or favor accessible routes.
Because every Île-de-France resident has their own way of traveling.

►Real-time traffic and personalized alerts.


Check the network status at a glance and receive real-time alerts in case of disruptions on your favorite lines in Île-de-France.

►All your tickets in your pocket.


No more waiting in line! Buy the following tickets in the app and access them directly on your smartphone:
• Navigo Month
• Navigo Week
• Navigo Day
• Metro-Train-RER Tickets
• Bus-Tram Tickets
• Paris Region Airport Tickets
• Special tickets (Music Festival, Anti-pollution Pass...)
• Paris Tour Pass

►Always on time.


Check real-time schedules for upcoming departures on all your lines. Never miss your metro, RER, or Transilien again. An incident on your lines? Thanks to alerts, you’ll be immediately informed and the app will suggest an alternative.

►Integrated soft mobility.


Feel like cycling? Find and book a Vélib’, Lime, Dott or Voi bike in seconds for quick trips.

►Why choose Bonjour RATP?


• Complete coverage across all Île-de-France
• Routes customizable to your preferences and habits
• Real-time traffic and alerts
• All tickets and passes directly in the app
• All bike-sharing services available
• Smooth, clear, and intuitive interface

For more information about our services, feel free to contact us by email at clients@bonjour-ratp.fr
All your transportation in Île-de-France: metro, RER, Transilien, bus, Navigo.
Updated on
Sep 14, 2026
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Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Location, Personal info and 7 others
  • This app may collect these data types
    Location, Personal info and 6 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

152K reviews
Stefanie Nunn
September 28, 2023
After you've installed this app and purchased tickets, you need to install a second app "My Tickets Navigo" that doesn't even show up in your app list but is apparently necessary to store your tickets. The only payment options are credit card or Apple Pay and you have to enter your full details including email address every time you purchase a ticket. I could buy and use two tickets, then it randomly stopped working. After several failed attempts, I had to buy paper tickets after all. Useless.
46 people found this review helpful
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Pasko Zhelev
March 21, 2026
1 star is too much for this app. This is just unprofessional. Constantly have to write credit card details because it can't save them, no Paypal or Google Pay. You always have to search for the start and end stop, having gps turned on does not do anything for you. Sometimes the app just crashes and you can't finish buying your ticket (imagine if you have to hurry to catch a metro or something). It happened to me once that I bought a ticket and it was not recognized, constant problems...
8 people found this review helpful
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RATP SMART SYSTEMS
March 23, 2026
A checkbox allows you to save your bank details if you are previously logged into your IDFM Connect account. The app use your position but perhaps did you refused the app to access to GPS ? We take note of your message and also work on crash problem. Note if ticket is not loaded, you will automatically refunded (in 15 days max). 🙏 Tom
Trevor Archer
July 22, 2025
It's crashing every time I try to plan a route, as soon as I enter the destination. As such, it's so far useless. EDIT: Several hours later it started working (although it didn't initially despite several restarts). Perhaps there was a server issue at first. I'm planning a trip. Will see how it works once I'm in Paris.
5 people found this review helpful
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RATP SMART SYSTEMS
July 23, 2025
Hello. We fixed the bug on our server. Thanks having help us on this point and sorry for the inconvenience. Have a nice journey in Paris.🙏 Tom

What’s new

Your needs are evolving; so is your app!

We have made improvements to the accessibility of the application.

You can also still purchase and validate your transit tickets with Bonjour RATP and store them on your phone.

See you soon on the Bonjour RATP app!