Hello! We're sorry to hear about the frustrations with ads. Although ads help with the free upkeep of the game, we get your concerns and our team is always working hard on managing this better. Should you encounter any problem in claiming ads rewards, report it to us through in-game help center so we can check.
Thank you very much for this suggestion! We are always looking for new ways to add to the player experience, so we will be glad to send this idea to the development team. If there is anything else you wish to share, please don't hesitate to let us know.
We want to make sure we're continually improve the game, so we are always open to feedback. If there is a specific feature you'd like to discuss, please message us. You can reach us through the game's settings menu. We appreciate your feedback!